How to Install and Set Up Your eSIM on iOS Devices Using a QR Code
Go to your device’s 'Settings', then tap 'Cellular'. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/1m0zlmp.png =250x528) In the SIMs section, select 'Add eSIM' to begin the installation. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/21i8dff5.png =25PopularHow to Install and Set Up Your eSIM on Android Devices Using a QR Code
Go to 'Settings', then tap 'Connections'. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/16ea1jn.png =250x527) Tap 'SIM Manager' to begin adding your eSIM. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/218nd3lk.png =250x527) colFew readersHow to Manually Install and Set Up Your eSIM on iOS Devices
Go to your device’s 'Settings', then tap 'Cellular'. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/11dnraw0.png =250x528) Under the SIMs section, tap 'Add eSIM' to start the setup process. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/2o3zqe.png =250x528)Some readersHow to Manually Install and Set Up Your eSIM on Android Devices
Go to 'Settings', then tap 'Connections'. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/11lxc3bk.png =250x526) Tap 'SIM Manager' to begin adding your eSIM. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/2m3fb2f.png =250x526) color 0Few readersHow to Activate Your eSIM on iOS Devices
Go to Settings Cellular and tap the eSIM you installed before your trip under the SIMs section. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/1gnocne.png =250x526) Tap "Turn On This Line", then go back to the previous screen. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/21vmgoz9.png =250x526)Few readersHow to Activate Your eSIM on Android Devices
Go to Settings Connections SIM Manager and switch eSIM to On. (https://storage.crisp.chat/users/helpdesk/website/-/4/a/9/e/4a9e36bd4f044c00/11qhza1d.png =250x533) Select eSIM(BENOsim) as your Mobile Data line, and make sure Data Switching is set to Off. (https://storage.crisp.chat/users/helpdesk/websiteSome readersWhich devices are compatible with BENOsim?
Most newer devices do indeed support eSIM technology, but here's an updated list so you can search for your own device to make sure it's compatible. iPhone XR* iPhone XS iPhone XS Max* iPhone 11* iPhone 11 Pro* iPhone 11 Pro Max* iPhone SE (selected) iPhone 12* iPhone 12 Mini iPhone 12 Pro* iPhone 12 Pro Max* iPhone 13* iPhone 13 Mini iPhone 13 PrFew readersCan the eSIM be reinstalled after deletion?
Yes, you can reinstall it on the same device. However, once removed, it cannot be transferred to a different device.Few readersIs the eSIM activated right after installation?
Yes, it activates instantly upon installation at your travel destination. For global eSIMs, activation occurs upon installation in any of the supported countries. Please ensure you're connected to Wi-Fi during installation.Few readersCan I monitor my data usage?
Yes, you can also check your data usage on the BENO website or app. Log in to your account and tap on the "My eSIM" section. In your purchased eSIM list, tap on "Inquiry Usage." Check your data usage and view more detailed information.Some readersCan I use BENOsim with a locked phone?
No, your phone must be unlocked. Contact your carrier to unlock your device before using BENOsim.Few readersHow do I check if my phone is unlocked?
Insert a SIM card from a different carrier. If calls/texts work, your device is unlocked. Go to Settings → General → About and scroll down. If you see “No SIM restrictions” next to Carrier Lock, your iPhone is unlocked. Contact your carrier for unlock instructions. Most cFew readerseSIM Is Active but Can’t Get a Signal
If your eSIM has been installed but is not receiving a signal, the issue may stem from a few common factors: Location: Ensure you're in an area with reliable coverage. Roaming Settings: When traveling, make sure data roaming is enabled—otherwise, connectivity may be blocked. Carrier Outages: Temporary disruptions on the provider’s end may affect service availability. Enable Data RFew readersSending SMS via Your Data-Only BENOsim
Messaging with a data-only BENOsim is simple, though the process varies depending on your device. iMessage functions entirely through Wi-Fi or mobile data, making it ideal for data-only plans. Ensure your iMessage is linked to your Apple ID rather than your phone number. If messages aren't sending, a quick reset of iMessage settings may resolve the issue. color 00276F (For AndroiFew readers