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Manage your eSIM account and settings

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  • Shopping BENOsim in Your Currency
    United States dollar (USD) United Arab Emirates dirham (AED) Chinese yuan (CNY) Euro (EUR) Kuwaiti dinar (KWD) Qatari riyal (QAR) Russian ruble (RUB) Saudi riyal (SAR) In the BENO app or website, tap the globe icon at the top right corner of the screen. (https://stFew readers
  • How to Determine if Your Phone Is Carrier-Locked
    To check whether your device is restricted to a specific carrier, insert a SIM card from a different provider. If your phone fails to connect or displays a message such as “SIM not supported,” it is likely carrier-locked. Navigate to Settings General About and scroll to the Carrier Lock or Network Lock section. If the message states “No SIM restrictions,” your device is unlockFew readers
  • What is Data Roaming?
    Data roaming allows your phone to connect to other networks when you're abroad. While convenient, it often results in high fees. Instead, travelers choose eSIMs like BENOsim to enjoy local or regional data without needing a physical SIM or expensive roaming plans. To avoid extra charges, disable Data Roaming on your primary SIM and use your BENOsim instead.Few readers
  • How to Turn ON Data Roaming for BENOsim
    iPhone: Settings Cellular Your BENOsim Toggle Data Roaming ON Android: Settings Network & Internet SIMs Toggle Data Roaming ON Make sure you’re enabling it only for your BENOsim, not your main carrier plan, to stay connected affordably while abroad.Few readers
  • BENOsim Available in Multiple Languages
    English Arabic French Spanish German Portugues Chinese (Mandarin) Italian Turkish Swedish Russian If your phone is set to one of these languages, the website or app will display in that language automatically. More language options are coming soon! Need help in your preferred language? Reach out via live chat or email — our support system includes translFew readers
  • Trouble Logging Into BENOsim?
    Double-check your email and password Still stuck? Contact us via help@benosim.com or tap the chat bubble for live supportFew readers
  • Changing Your BENOsim Password
    Log into your BENOsim account Go to Profile Go to Edit and enter and confirm your new password Need assistance? Email or chat with our support team anytime.Few readers

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