Troubleshooting eSIM Installation Issues

If you're experiencing difficulties installing your BENOsim:

• Device Compatibility: Confirm that your device supports eSIM functionality.

• Software Updates: Ensure your device's operating system is up to date.

• Internet Connection: Make sure you're connected to Wi-Fi or have an active data connection during installation.

• Follow Instructions: Adhere to the specific installation guidelines provided for your device model.

If issues persist, reach out to BENOsim's customer support for assistance.

Updated on: 12/06/2025