Articles on: Troubleshooting

Trouble Proceeding with Cellular Setup or eSIM Activation

Trouble Proceeding with Cellular Setup or eSIM Activation


If your device displays a message such as “Unable to Continue Cellular Configuration” or “Unable to Activate eSIM,” this is typically caused by an unstable or weak internet connection.





What to do:


  • Make sure your device is connected to a reliable and strong network before attempting installation.
  • If the issue continues, try completing the setup manually via the manual installation option.



Updated on: 12/06/2025

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