Articles on: Troubleshooting

QR Code Generation Error

QR Code Generation Error


If you encounter a "Unable to issue QR Code" message, it may be due to the eSIM product not supporting QR installation or a system delay. Typically, QR codes are generated 2–3 minutes after activation. If the error appears twice consecutively, please contact our customer support for prompt assistance.




Updated on: 12/06/2025

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