Articles on: Troubleshooting

My phone says: "Can't add plan. To add a new plan, you need to remove your other eSIM mobile plan."

My phone says: "Can't add plan. To add a new plan, you need to remove your other eSIM mobile plan."


This message means your device has reached its limit for stored eSIM profiles.

Some phones only support a few eSIMs at a time—even though they can store multiple, the number varies by device model. If you're getting this message, remove one of your older eSIMs before adding a new BENOsim.



Updated on: 12/06/2025

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