Articles on: Troubleshooting

Experiencing Slow Speeds on eSIM

Experiencing Slow Speeds on eSIM


Sluggish connectivity on your eSIM may result from high network traffic, poor reception, or device-related issues. If your eSIM allows it, switching to a different available carrier could improve speed. Consider the following actions:




1. Modify Network Mode


Check which network types your device supports (e.g., 3G, 4G, 5G). Navigate to your mobile settings and try changing the current mode. Wait briefly before reverting to your preferred option.


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Android





2. Switch Mobile Network Operator


Your device may be set to automatically select a network. Disable this setting to view all supported carriers in your area. Test each available option until you find one with better performance.


iOS


Android




3. Reboot Your Device


Restarting can often resolve temporary glitches affecting mobile connectivity.




4. Reset Network Settings


If other steps do not help, reset your network settings. This will remove stored network data (like saved Wi-Fi networks and APN configurations), which can help resolve underlying connection problems.


iOS


Android









Updated on: 20/06/2025

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