Articles on: Troubleshooting

eSIM Not Supported

eSIM Not Supported


If you see a “eSIM not supported” notification, it likely means your device is locked to a specific mobile carrier and does not accept external eSIM profiles. If so, please contact us to request a refund.





If you don't see "Add eSIM" option below SIM card section on your android device, that means your device is not supported for eSIM. If so, please contact us to request a refund.



Updated on: 12/06/2025

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